1. How do you unlock my phone?

You provide us with easy to find details of your phone 1.e. the IMEI number, country and the network that supplied the phone. This information is then used to generate the unlock for your phone. We generate unlock codes ourselves and at times take the help of the large reliable vendors we have contacts with. We provide you with the unlock code, instructions, video instructions on how to use the code to unlock your phone easily and quickly.

 2. What information do I need to give you?

 This varies depending on the solution. Typically you need to provide the model, the 15 digit IMEI number of the phone and the country / network it is locked to. Usually this is enough but this does vary for each handset and solution. Either way we provide you with full easy to follow instructions to unlock your phone.
 

3. How do I find my phones IMEI number?

The IMEI number is the International Mobile Equipment Identifier, this is a 15 digit number that uniquely identifies your phone.

You simply enter *#06# (star hash zero six hash) into your phones key pad and then a 15 digit number will be displayed on the screen. You can also find your phones IMEI number on a label on the back of your phone, underneath the battery.

The unlock code will be generated from the IMEI number so it is very important you provide us with the correct IMEI number. If we do not have the correct IMEI number then we cannot generate the correct unlock code.

You may also find it in Option Menu/ Status * *

 4. Do I need the original SIM card to unlock my phone?

The unlock codes we supply for most handsets will be entered without any SIM card inserted. However, certain handsets do require either an alternative SIM card, or the original SIM card to be inserted in order for the unlock codes to work.
 

5. Do I require technical knowledge?

None at all, for Pro Unlock solutions we provide full and easy instructions for unlocking your phone. Often it can be as simple as entering an unlock code using the phone's keypad. If there is a problem unlocking your phone using the codes we provide then we will endeavor to solve the problem to the best of our ability.

8. What do I do with the unlock codes?

Once you receive the codes, follow our detailed instructions and enter the codes into your phone by using the phone keypad. It is simple and straight forward and will immediately unlock your phone.

9. Can I get a discount if I have more than one phone to unlock?

Sure. Bulk orders are always welcome and we offer special discounts for multiple orders.

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